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Terms and Conditions

Terms and Conditions

Welcome to Iceland Buddy! This page explains the terms by which you and your Buddy‘s may use our online order form and  website. By agreeing these terms & conditions for www.icelandbuddy.com or any IcelandBuddy products, you agree to be legally bound to these terms.

Iceland Buddy my change these terms at any time by posting them on this website. Always review the terms & conditions website before you buy any products as you are legally bound when booking. We can assure you we care about our customers so we want them to be informed about do‘s and don‘ts before booking.

Booking Terms

If you decide to book any of our great products available you agree to provide true, accurate, current, and complete information as prompted by the registration form and maintain and update such information to keep it true at all times.

Please check your confirmation carefully and report any incorrect or incomplete information to Iceland Buddy immediately so we can correct it before any trouble occurs. Please ensure that names are exactly as stated in the relevant passport.

IcelandBuddy cannot guarantee availability for any tour before your booking has been confirmed.

You must be at least 18 years of age to make a booking.

By booking on behalf of other participants, you are deemed to be the designated contact person for every participant included on that booking. This means that you are responsible for making all payments due in connection with your Iceland Buddy booking, notifying your Buddy’s any changes or cancellations are required and keeping your party informed.

By booking on behalf of another person or persons, you represent and warrant that you have obtained all required consents. You are responsible for verifying that any information you provide on behalf of another participant is complete and accurate and Iceland Buddy will under no circumstances be liable for any errors or omissions in the information provided to complete a booking.

Any special requirements must be disclosed to Iceland Buddy at the time of booking by sending a request to Iceland Buddy – hello@icelandbuddy. Iceland Buddy will do whatever is possible to accommodate special requirements or requests, but unfortunately this is not always possible given the nature of the destinations visited and availability of options outside a planned itinerary. Certain activities may be inaccessible to you if your mobility is limited in any way. All food allergies and dietary restrictions must be disclosed to Iceland Buddy at the time of booking at hello@icelandbuddy but as in life there is no guarantee that dietary needs or restrictions can be accommodated. Any special requests or requirements do not form part of these Terms and Conditions and IcelandBuddy is not liable for any failure to accommodate or fulfill such requests. But surely, we will try our best.

Prices

We pledge to give you and your Buddy’s the best price available on any tour offered on IcelandBuddy website. All prices are valid when you book a tour but our suppliers are rightful to change the price at any time. Still, you are guaranteed for the price when you have booked a tour. Most of your tours are payed per person. If not, you will be informed when you book. All taxes and government fees are included in the price. Usually tours will only cover the activity promoted on the website. All food, drinks and extras is on your responsibility. Some tours include service and treats that are usually promoted in the tour description.

Tours

IcelandBuddy does not operate or organize any of the offered tours available for direct booking on our website. IcelandBuddy role is helping you and your Buddy’s to find the best activities available in Iceland at a fair price. IcelandBuddy therefore cannot be liable for any injuries, accidents, losses, damages, delays or extra expenses due in any activity that is booked at IcelandBuddy.

Every travel organizer has his own Terms and Conditions that may differ depending on the service they offer. We can provide you their Terms and Conditions if you like if you send us at hello@icelandbuddy.com.

IcelandBuddy operates with Safety First policy. Still you need to make sure you have comprehensive travel insurance to minimize your risk or loss due to unforeseeable situations during your travels in Iceland.

We will not be responsible or liable for your actions or your safety for any independent travel you undertake before, during (if you choose to leave) or after the tour.

If you have any complaints about a tour you booked through IcelandBuddy website please let us know. We offer only the best tours for your needs and take our responsibility very seriously. We will do whatever we can to assist you and find solution to your complaint.

Some tours are sensitive for weather changes and might be cancelled because of uncontrollable conditions. See our cancellation policy below.

Cancellations

In some cases you can cancel your tours but some Tour Organizers have cancellation fees associated with their tours. These cancelation policies are displayed on the individual Tour Organizer web page and IcelandBuddy web page in some cases. If you need more information about the cancellation policies of particlar tour, please send us a line at hello@icelandbuddy.com.

If you reduce the number of people in a booking they will be liable to the cancellation fee applied by the Tour Organizer.

If you want to change your travels bear in mind that the price for some tours may increase or decrease due to different cost of your booking. No special changing fee is collected.

Please let us know as soon as you can about any changes that occur related to your booking.

Tour Organizers have the right to cancel any tour due to weather conditions. Any cancellations due to weather will result in a full refund. If you want us to find another tour we will gladly help you find the perfect tour.

If you have any questions regarding tours, conditions terms, weather or even philosophic issues please contact us at hello@icelandbuddy.com.